Which regions do we cover? And How much does delivery cost?

We deliver all of our products all over Lebanon 365 days a year. Delivery fees start at 9 USD covering Greater Beirut and Coastal Metn region. 

If you placed an order today, when is it delivered?

While placing an order on GiftsToLebanon.com, you will specify the delivery date. If you wish to place an order to be delivered today, make sure you place your order before 4:00 pm and choose the items that don't require to be ordered in advance. 
If you need to double check before placing your order about the availability of the chosen items, feel free to contact us on +961 3 999473 or email us on order@giftstolebanon.com. 

Is the item delivered usually similar to what is displayed online?

Most of the items placed on our website are designed and photographed in our workshop. We have a special team of designers who will make sure the selected arrangement or basket looks exactly like the image of the item on our website. In few words, What you see is what you get. 
Some difference may exist in flower arrangements, due to unavailability of some flower types and replacement of certain flowers with others and minor difference in the color of some flowers. 
Lately we started posting the photos of our arrangements on our social media pages Facebook and Instagram: https://www.facebook.com/GiftsToLebanon/ 

Do we deliver to working address or public addresses like restaurants or hospitals?

All of our items could be delivered anywhere you specify in Lebanon. We deliver to home addresses, work addresses, hospital rooms, Banks, and Companies all over Lebanon. We can also deliver to public places such as restaurants at specific timings for surprise parties, etc. 
We can realize all of your surprise deliveries in the most surprising and innovative way. 

What if I don't have the exact address.. How will you know where to deliver?

While placing the order, you will enter the telephone number or mobile number of the recipient. We will contact the recipient and inform them that an envelop is being delivered to them and get the address details without ruining the surprise factor!
We've done it so many times, the recipient will actually think we're the Post Office! 

How to place a special order with GiftsToLebanon.com?

If there is a product that you cannot find, please email us at order@GiftsToLebanon.com and we will provide you with the best service. We can deliver all kinds of products you may need even if it’s not available in our product list.

Is it safe to use my credit card on GiftsToLebanon.com?

We guarantee that every online transaction you make is 100% safe. The online transaction is made via the gateway of bank Libano-Francaise. We accept Visa and MasterCard only.

We have taken many precautions to ensure that shopping at GiftsToLebanon.com is safe and secure. We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information. 

How long will it take to get my order?

All orders for in-stock merchandise, that are placed prior to 4:00 pm Beirut Time, can be shipped the same day your order is placed. The standard delivery times are 8 am till 8 pm.

How to track your order?

Once your order is authorized you will receive an email of you order details and when your order is delivered we will receive a confirmation email to let you know that your order has been delivered. If you would like to contact us in between that to get details about your order status you can call at +9613999473 or email us at order@GiftsToLebanon.com with your full name and your order ID.

You can also contact us using Whatsapp the above number.


How to know if your order is delivered?

Once your order is delivered, we immediately send you a delivery confirmation email you set while placing the order.

For any question or help you need, do not hesitate to contact our Customer Service at +961399473. You can also send us an email to order@GiftsToLebanon.com

How is my privacy protected?

GiftsToLebanon.com respects and is committed to protecting your privacy. To read more, check out our privacy policy.

How to purchase from GiftsToLebanon.com?

Purchasing from GiftsToLebanon.com can be made online using the website or by email. 

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